Trans Moving Toronto

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Christine –

Total money lost $250

Type of a scam Moving

I booked the moving company for Sunday May 29th at 11am and the price was $245. I informed the movers that I had the elevator booked from 12pm-2pm. They arrived at the place at 11:05am, they took 40 minutes to move my stuff onto the truck. Once we were ready to go the movers asked me for $20 for gas because they said they had no money. When we arrived at the gas station I informed the movers to follow me to the place I was moving to. I got to my new place at 12:36pm and the movers had not arrived yet, I waited until 12:45pm and I proceeded to call the number I was given, a guy answered and very rudely and belligerent and informed me that the movers stopped for a coffee and should be there within the next 5 minutes. The movers arrived at the place at 1:10pm. The manager called me and said I owed $390 because they were doing a 3 hour job, I informed him that they only did a 40 minute job so far because they wasted time getting to the place. The manager informed I owed $290, I said no I owe $230, the manager agreed. The movers demanded my money right away or they would not take my stuff off the truck. I gave them the money and proceeded to unload my stuff. They left my stuff at the elevator and in the garage and refused to bring up the apartment unless I pay an extra $50. I refused and they left my stuff in the garage and elevator and drove off.

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