PC Solutions

Victim Location 33884

Type of a scam Tech Support

We’ve been getting these calls from PC Solutions for years. We tell them remove us from their calling list. They never do. It always takes having them repeat themselves a few times to get the company name out of them. They always show up on our caller id as unknown or unavailable. I just threatened to have them arrested if they didnt stop calling us. We have no windows 10 using device. My old laptop is windows 8, our cell phones are android or apple. They want money to remotely remove viruses or malware from our computers. We have never had any business with them nor will we ever. My brother has been in the computer repair and technology business for 20+ years. Hes in IT at our local hospitals. Zero need for an outside company. These people are scammers and only want your money.

Victim Location 90036

Total money lost $100

Type of a scam Tech Support

I talked with an woman with Indian accent who said my computer had a virus and not to open anything on my computer and because of the risk of exposing my financial info they wanted me to get a $100 target gift card and they would repair. I figured they were legit because they had my info so I did get the card. The next day they called and said my email address was given to them by cyber crimes dept saying I had 160 complaints have been filed against me for sending life threatening emails. They would clear my name but needed 2 more $100 gift cards. I then looked up the phone number and found it was already reported as being a scam.

Victim Location 55419

Type of a scam Phishing

Received a call to my cell phone, clearly from a call center as there was a significant amount of noise in the background. Claimed my computer was giving off an alert of being used by someone to take actions over the interet without my permission. I pressed them for details, such as the type of computer I was using, how they identified me, etc. They indicated i was on a PC and rattled off some long ID number claiming to be my computer. My only PC is a work issued devise. They wanted me to join them on a website so they could look at my computer and fix the problem. At that point I hung up. I confirmed with my employer this is a scam.

Victim Location 27009

Type of a scam Tech Support

Received a phone call on 6-11-17 from a woman identifying herself as Anna with PC Solutions telling me that my computer had been compromised by hackers. She gave some name of a virus that was supposedly on my system and that she could remove the virus. I told her I wouldn’t give out any information to her and asked her to give me her name and number and that I would call her back. I figured it was a scam. Then today on the local news I saw a segment warning of just such a scam in the area. She gave me the phone number (516) 210-0398 and told me to ask for Anna when I called.

Victim Location 29732

Type of a scam Identity Theft

Consumer received two calls from PC Solutions stating they were calling to provide her a refund and needed her checking account information. Both callers were men with foreign accents. Consumer disconnected both calls after informing them not to call back.

Consumer states she never did business with PC Solutions.

Victim Location 61455

Type of a scam Tech Support

Usually it is a male that calls. On August 21st it was a female. I have been getting these calls for months. My husband and father-in-law get them also. This is my 2nd report to the ScamPulse.com about this company. The caller claims to be working for PC Solutions. My most recent caller said her name was Andrea Gurung. She said she was located in Enfield, Connecticut. The phone number that came up on my phone was 810-410-7837. I asked her the phone number if I had questions and wanted to get into contact with her… she gave me: 516-217-0348. The first thing the caller does is to tell you to go to your computer and to turn it on. Then says you are having problems with it. Yesterday, the caller said my computer was "generating some online malicious [inaudible language]." The callers always have a middle-eastern accent and claim to have very American sounding names. I asked her which computer had problems. She read to me a 31 digit "License Security ID number." I hung up on her after that. I am sure they will call again.

Victim Location 61455

Type of a scam Tech Support

I have been receiving phone calls for the last few months from a man (with a middle-eastern accent) asking me to go to my computer. Each time up until today, I would say "good luck with that". Then I would hang up. Today, he called me at exactly 10:00 am Central Time. This time I probed him for more information. He said, "Hi I am calling about your computer." I said, "What is your name?" He said "David." I asked, "Who do you work for?" He said "PC Solutions." I asked, "What is your last name?" He said, "My name is David Miller." I said, "Please remove me from your calling list." He said, "This is the first time I have spoken with you." I said, "No it’s not. I remember your voice and your name." He said, "No, I have not called before." I said, "Yes! You have. PLEASE, remove my number from your list. Goodbye."

I also know that my parents in-law have also received phone calls from a man with a middle-eastern accent telling them "Go to your computer." My Father-in-law does not own or use a computer.

Luckily, none of us have fallen for his scam. However, he most certainly has to have succeeded somewhere along the line with someone or he wouldn’t be continuing to do this for so long.

Victim Location 63780

Type of a scam Tech Support

This "company" calls multiple times every day c!aiming my computer has bugs and they need to fix it.they say they are with PC Solutions in the computer maintenance or software maintenance department. It changes. They want me to let them take control of my computer so they can fix it. The man has an Indian accent and said his name was Dilon Max and his supervisor or tech manager was David. Dilon said he was in the Chicago branch but the caller ID said Ohio. There are several different phone numbers they call from but he refuses to take me off his call list until he fixes my problem that i dont have.

Victim Location 38112

Type of a scam Tech Support

Got a call from PC Solutions that something was wrong with my computer. Gave me a fake ID Number.

Victim Location 92652

Total money lost $49.99

Type of a scam Tech Support

A male with an accecent of middle eastern decent has engaged in calling my grandmother for almost 10 months now claiming that he is "aware" of a virus on her computer and is attempting to elicit a payment of $49.99 to remotely enter her computer and repair the damages. When asked who he works for he claims to work for PC Solutions but his number appears as private on the caller ID. During the first bout of calls 10 months ago my grandmother believed him, made a payment and allowed him into her computer remotely. After calling me to discuss this she was advised to take her computer to Best Buy to clean it from all downloads and to stop payment on this service, she did both. Best Buy informed her that there were no viruses + no possible manner in which someone would remotely be aware of any issues except if she let them in. They removed several downloads made by this agent when she allowed them in, it is unknown what the downloads were supposed to target. However given the call today I believe this may be a string attempt to hook someone into making regular payments in fear losing their computer use. Now in the last 2 weeks he has begin to call again aggressively meaning my grandmother stated, "No, Thank you" & he calls back again 3-4 more time each time yelling over her in a threatening manner. He stated that he would shut her computer down and erase all her files if she does not comply & follow directives. He claims his software is inside and gives him authority to her property. Today 10/01/15 at 12:16 pm he called again and I spoke with him politely asking that he remove the name and number from his calling lists to which he answered he would not because this was a customer account and there is no way for him to do that. He became aggressive quickly and demanded that I stop asking him to remove the name and to listen to his directives. I refused and hung up. I called PC Solutions at their number listed at 770.843.8696 and was directed to leave a message to which I did advising of this experience and complaint. I would appreciate that someone investigates this as they claim to be in Atlanta, GA. Thank you.