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Alisha –

Victim Location 11692

Total money lost $398.97

Type of a scam Tech Support

Dear Sir/Madam:

Wednesday, December 06, 2017, approximately 12 noon, I was using my computer when about 10 minutes in, the computer freezes, and an automated voice is telling me do not attempt to turn off the computer, I could lose all my info, & something to the effect that I was hacked. I may not be using the correct terminology, but I was definelty not to turn off the computer. A number appears on the screen to call….I did. I could not stop this automated voice, it was continously stating not to turn off the computer. I was told I had been hacked & these people have access to my info & not to worry, they would be able to fix my computer. Honestly, I was afraid because I do my banking online…it was a scare tactic & I fell for it, not know at that time. It cost me $398.97 to have it fixed. A week later, December 13th on GM America, I woke up to a woman who basically had an encounter like me. ABC was warning people of these scammers who state your computer is infected or can be hacked and in actuality, nothing is wrong with your computer. I was billed to A2Z Cleaner Pro.com but the company is actually JC IT Services, which is located on Jamaica Avenue, NY. The tech who worked on my computer, I asked him where he was located & he stated Jamaica. Today, Decembner 28, when I call the toll free #888.461.2668, I spoke to a man located in India.If I never saw that on the ABC news, I wouldn’t have known. Now I will dispute the charge with my credit card company.



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