Dominion energy

Victim Location 23224

Type of a scam Utility

A voice recording claiming to be from Dominion Energy called to say we were late on our payment and power would be shut off that day. We were told to press a number to speak with customer service or to call 800-974-7405 to arrange payment. We checked our records internally and found we were up-to-date on all payments, so we called Dominion Energy’s number listed on our bill, which was different than the one given us. We learned that this is a common scam and that service disconnection has been discontinued during COVID.

Victim Location 22308

Type of a scam Utility

Someone purporting to represent Dominion Energy left a message with my nephew stating that the power was going to be shut off at a property I own (he previously lived there.). They left a case number and 1-800 number. I called and the answer sounded very much like Dominion Energy. An "agent" answered giving his "agent number" and name. He explained that the electric box at the property was dangerous and needed immediate replacement and that multiple notices had been sent to the house and now the power would be shut off in one hour. In order to get the power back on, I was advised to go to purchase a "money pack" card, load it with $495.00 and call back with the "PIN" number on the back. Also advised there would be a fee of $5.95 that would be refunded on my next bill. I talked to my property manager who advised this is a scam. They called back within the hour to see if I was making progress and when I said I thought it was a scam, they immediately hung up.

Victim Location 23139

Type of a scam Utility

phone call from 866-466-0950…29 sec. message about overdue Dominion Account with disconnect if not paid. Voice was male computerized or electronically changed. Said to call back at number as above. call received at 1 45 pm Wed. 6/17/20 to cell phone.

Victim Location 29461

Type of a scam Utility

I received a voice mail message from a company identifying themselves as Dominion Energy and requesting payment to avoid my utilities being shut off. If i tried to engage them in conversation regarding the account they simply hung up on me unless i was willing to send in a payment immediately.

Victim Location 29401

Type of a scam Fake Invoice/Supplier Bill

This person told me that he worked for Dominion Energy and that the power would be cut off to my business if I did not pay now. He asked me to download the Zelle app, and was going to "walk me through" how to use it to transfer funds to him. He provided [email protected] as his user name for the account. I told him I would take care of it later. He pressed me to complete the transaction so he could give me a confirmation number. When I told him I needed some time to get organized, he asked when he could call me back to provide a confirmation number.

Victim Location 23451

Type of a scam Phishing

I knew it was fake- we’re going through a pandemic crisis and these ‘people’ have the audacity to try and scam me?!!! I’m just angry, out of work, helpless … and i want them to be known so I’m reporting their number…

Victim Location 23188

Type of a scam Utility

The scammer left a voicemail on my cellphone, claiming my power with Dominion Energy would be disconnected due to non-payment.

My actual account with DE is in good standing.

The scammer left a phone number to call (which I did not): 757-516-4760.

Victim Location 23505

Type of a scam Utility

this caller warned my power account was going to be cut off due to non payment. Also gave a handy phone number to call immediately to pay my account 757 516-4760

Victim Location 20112

Type of a scam Utility

Threatened to disconnect service stating my payments were past due for purchase of a new meter. Was quite impatient and hung up on me when asked questions. Said his name was Christopher Miller, ID6300DE97. I have no new meter and was not advised of one to my knowledge. Called Dominion directly and they confirmed my account was up to date. Same caller than texted me from the number cited above restating my service was going to be disconnected in 30 minutes, truck "on his way now."

Victim Location 23061

Type of a scam Utility

Power disconnect for new meter because of corona virus after return call then sent text phone call said 300 dollars text said 600 dollars. Could not contact dominion energy call was received after hours

Victim Location 23188

Type of a scam Utility

Scammer gave fake number for Dominion Energy and stated that I had a disconnect pending for today for non payment. All of which is untrue. I have no dominion account and that is not the phone number to dominion.

Victim Location 23451

Type of a scam Utility

Received a voicemail that was an automated message saying my Dominion Energy service was going to be shut off. Call came from 757-905-0758 but they advised me to call 888-838-4811. Definitely was not Dominion

Victim Location 23185

Type of a scam Utility

Said I owed $498 and they were turning off power in 45 Minutes.

They identified the address of the property.

Victim Location 23518

Type of a scam Utility

I received a VM today at 1:07 pm est to call Dominion Energy Virginia back at 757 516-4760 due to our services being disconnected today (in 30 mins). I must admit, I was confused because we weren’t scheduled to be disconnected. I called and the male would not give me name or a supervisor and exclaimed I was being RUDE and he was trying to help me. ALL of a sudden, I get a text message telling me my account was scheduled for disconnections and that I needed to make a $200 payment or the technician will be "turning off" my services. They would ONLY take cash and NO information over the phone. I needed to pay it right now. When I questioned how is it possible to STOP the technician from disconnecting US while on this call. The male insisted I was not "listening" and to "stop being rude". He even questioned was I "mentally ok and why I wasn’t understanding him". Needless to say, after several hang up calls on their end, and MAKE BELIEVE MANAGER with the same voice, a female who did answer after I called him back the 2nd time, more threats, more threatening text messages. I said enough and asked him to hold while I contacted my husband via 3 way. All the while I was looking up my account on my laptop (NO DISCONNECTION FOR TODAY). Verifying the amount the male quoted me for my balance was a lie. I finally got a hold of my husband on 3way at work. The male was RUDE and hung up on US when my husband questioned him as well. They had my husband convinced all the while I’m on the phone texting him that its a SCAM, go back to work, these people are lying, DO NOT PAY THEM. I did speak with DOMINION ENERGY and they told me it was indeed a scam and to file a police report. You have no idea the urgency in GETTING MY HUSBAND to NOT pay them a dime. I was on my cell, the house phone and my laptop trying to reach ANYONE at the REAL Dominion Energy. BEWARE of the 866 # as well. When they call you, it looks just like the REAL 866 DOM-HELP. The SCAMMERS USED the fake number of 866-766-3637 (FAKE NUMBER).

Victim Location 23464

Type of a scam Utility

Some guy claiming to be with Dominion Energy called and left a voicemail that my power was scheduled to be cut off today. I called the number back to say my bill was paid and that there must be some mistake, which he said he didn’t show that it was paid and wanted me to pay $294 within the next hour to prevent it from being disconnected. Then he tried to get $194 from me. Once he realized he wasn’t getting any money from me, he hung up. I called Dominion Energy and reported the phone number to them. I called the number back. He answered saying his name was Michael, so I told him that I reported him and he hung up again. I called him back a few hours later and asked if he was still scamming people. He bragged that he had someone on the line that he was about to scam for $2,000 and hung up. I really want this jerk punished!

Victim Location 23435

Type of a scam Utility

An un-heard voicemail message icon appeared on my cell phone at about 9:30 am, 3/7/20. There were no missed callls or calls what so ever on my cell phone call history that morning. Upon listening to the voice mail, i was told Dominion was going to disconnect my service for "non-payment history". There was no mention of my name or my account number in the voicemail message. The voicemail message left a callback number 757 241 6655 to make payment and avoid disconnection. I suspected this to be a scam and didn’t call the number. I logged onto my Dominion account online and verified the account was not pass due. I’m not sure how a message can appear directly into a cell phones voicemail with firtst trying to call the cell phone, but this was a very strange event.

Victim Location 23454

Type of a scam Utility

They left a message on my phone, saying they were going to disconnect my power and left this call back number

Victim Location 22202

Type of a scam Utility

I received a phone message stating that I had to pay a $250 service fee for new meters being replaced w/ refund (similar to something actual Dominion Energy does when you first get the service). Then they told me that the service would be shut off in the hour if I didn’t go get a pre-paid card and give them the information. Everyone involved all used the last name “Diaz” but various first names.

Victim Location 23219

Type of a scam Utility

Voicemail from Dominion Energy stating past due utility bill, threatening to shut off power.

Victim Location 27929

Type of a scam Utility

Phone started to ring then hung up twice before I could answer. I then got a voicemail from the same number saying they were shutting power off today due to lack of payment. They called my company provided cell phone which I’ve had for 11 years.