Chanique Skin

Victim Location 24540

Total money lost $250

Type of a scam Online Purchase

My 79 year old mother ordered some age defying cream that they said you would only have to pay about $15 for…as she understood. After 14 days, she was charged over $200. I went to the website. It alludes to the fact that you get the product during this trial period and all you have to pay is the 15 dollars. It is never mentioned that you have to call within 14 days or they will charge you over 200 dollars. They will say it is not a scam, that she could have called within the 14 days to cancel and she would not have been charged over $200. She never saw that she needed to call within 14 days or she would be charged over $200. They would not allow us to send the cream back although it had not been opened. Now, my 79 year old mother has no grocery money this month because of this scam and we threw the stupid cheap cream in the trash. They preyed on this elderly lady. There was no where to write a reveiw of the product and so other’s could be warned about this scam, tricky buissness practice. I am a college graduate and found the site very unclear and confusing. I saw nothing regarding a 14 day trial, although when I called they said it was on the website. ??? I certainly never saw that one would be charged over 200 dollars for this product…ever. She would have not ordered it to begin with had that been clear. This is what they are hoping for. I’m sure mother will never get her money back and I will be sure she is fed this month but please do something to stop these folk and so that other elders (or anyone) will not fall for this. Everyone we talked to (several representatives) barely spoke english and so I am sure these are not americans. I am sure they are laughing all the way to the bank about how stupid we americans are. Ugh. Thank you so much.