ADT

Victim Location 70663

Type of a scam Counterfeit Product

The scammers name is Sean came to home and telling me that my Adt company got bought out. He was trying to get information about my monthly fees (I had an Adt sign in my yard but taking it now).

He didn’t have a business card or ID to show me he was from Adt. He said he would send me all his information via text which he never did. He finally left so I got in my car and found him a block away at a neighbors house. He recognized me and went beserk and then tried unsuccessfully to ram my car. I did call my local police in Sulphur and did a report.

Victim Location 98366

Type of a scam Other

The scammer showed up at our home at 8:30 pm. No lights were on, which from the outside would appear like there was no one home. We saw a car in our driveway with no one in it. When we went to look out the window, there was a man standing at our front door with an iPhone searching for something and he hadn’t rung the doorbell. My husband opened the door and asked what he was doing. The man then claimed he was with ADT. His only identification was a sticker on his clipboard. There was no ID card, business markings on the car he drove, etc. He said that the title company should have told us he was coming and acted surprised when we said they hadn’t. We was trying to sell the service and when we declined and asked him to leave, he mentioned we were turning away free stuff and $500.

Victim Location 93720

Type of a scam Phishing

When I came home, two card were left on my door. I contacted ADT to verify that the person on the card was working with them and they had no record of the name or information on business card. ADT also stated no one ever comes to the door.

Victim Location 70665

Total money lost $1,500

Type of a scam Utility

They installed a partial security system in my elderly mother’s home. Then they created a contract which she never saw or agreed to which locked her into 320.00 a month for multiple years. They continue to harass her and family daily with phone calls and refuse to cancel her security system service although it’s not functioning not is it what she asked for.

Victim Location 64015

Type of a scam Phishing

We just cancelled ADT services. The caller said he was Cliff from local ADT. He asked if this was the phone number that was called, I said, "Yes," and I heard some clicking noise like maybe a recording. This concerned me, so I’m unsure what he said after, but then he hung up.

I am concerned this is a version of the "can you hear me now" scam since the demeanor of the individual was unlike a professional representative.

Victim Location 63109

Type of a scam Home Improvement

Representative knocked on door and stated they were selling security systems and were a relocation manager. Stated they were sent by home insurance company/building inspector. Wanted access to home. Did not purchase anything. Called the security company who could not deny or verify the representative or business practice.

Victim Location 37421

Type of a scam Phishing

On October 11, 2016 at 5:45 p.m. I received a phone message stating "This is James with ADT. We need you to call back as soon as possible." Approximately 10 minutes later I returned the call and James answered. I told him I was returning his call and ask what the problem was. James asked me if my ADT security system was activated. I told him "yes". He went on to say that they just needed to be sure it was for my current address, not the previous one. I told him this was the only address that I had ever had ADT. "Well, okay then. If you have any questions or problems or need anything, I (James) am your local ADT representative and you should call me direct at this number (423-710-4024)." That was the extent of our conversation. I immediately called ADT at their "800" number and described the conversation with James. The ADT representative looked at my account and stated that no phone calls had been made on their part and further, no one from ADT would call to see if your service was activiated. "We always know if your service is active or not based on your account. There would be no reason for ADT to make that type of inquiry." She went on to say that any ADT representative should always give you their ADT ID#. At the end of our conversation she suggested that I notify the Police. I did notify the Police and they also suggested that I notify the ScamPulse.com and the FTC. I have notified all sources. It appears "James" and others are trying to determine who does and doesn’t have a working security system in their home for criminal activity.

Victim Location 91403

Total money lost $576

Type of a scam Other

Signed up with ADT. Ever since I signed up for it, never receive any payment in mail. Also when I realize the ADT Pulse service never worked. Call to cancel, they told me I can’t cancel because the 2 year agreement. So am I supposed to continue paying you even though you don’t provide the services? What century do we live in now. I was foolish enough to even consider and paid for a year. Definitely think this company is out there to get peoples money. NO SERVICE at all… awful awful. I believe when service is not provided, customer should have the rights to cancel.