Victim Location 06880
Total money lost $37
Type of a scam Online Purchase
I purchased this product directly from the site and it clearly states: "Every order is backed by a 90 day return policy" "money back guarantee" However when I went to inquire about returning the product, the phone number is not a working number and all emails go unanswered.
There is an additional number on the actual product – 1-888-837-9257 (Durham, CT)
When you call this number, there is a runaround and they tell you the customer service number is not working but they want to give you a $100 reward rebate credit, and keep swirling you around trying to get information from you and will not answer the simple question about how to facilitate a return. (At which point I hung up).