Verizon Wireless

Victim Location 82901

Type of a scam Other

Recorded call saying my Verizon wireless account was tagged for a security alert and to provide my security password after the beeping which I did not provide so it hung up

Victim Location 44143

Type of a scam Debt Collections

On Monday, April 1st 2019 my father received a phone call around 7pm on his work cellular, serviced by Verizon. The caller stated they were a representative for Verizon and that he was owed a $29.30 credit to his bill for overpaying. The caller asked my father for his account pin, to which he did not know and stated ‘I do not give that information over the phone’. The caller then asked him to verify his zip code, to which he did, and asked him if his address was *** Trebisky Rd, to which my father verified was correct. He then hung up with my father briefly to send him a text with a new temporary pin number, which came from the Verizon text number starting with 900. He then called back, stating he had set a new pin for my father and told him that in 1-2 business days he would be notified if he was eligible for the credit to his account. Realizing after the phone call that this didn’t seem correct, especially since he owed on his bill, my father had me contact Verizon for him. We reset his password and pin, and the actual Verizon representative stated that no calls had been made from the company, per remarks in the account. He also proceeded to state that, without the pin, Verizon employees could not access his account page from the phone. Even after having the pin to access the account, they cannot see the billing address and it has to be stated by the consumer before Verizon reps can even verify if it is correct or not, they will never be able to tell you what your address is, or reset your pin for you, due to their 2 step authentication process, it has to be done by the consumer from their own device. From what he could see, there was no activity that had taken place on the account (i.e. phone purchases, etc) but helped us to set up alerts in the event any account activity occurred so we would receive a text message for verification.

Victim Location 94945

Type of a scam Debt Collections

Robocall, stated my account was past due and to call to make a payment immediately

Victim Location 35806

Type of a scam Identity Theft

A man called and claimed to be with the Verizon Fraud Protection group at Verizon Wireless. He wanted me to verify my phone password for my Verizon Account. The number that showed on my phone when he called showed as Verizon’s 800 number. Of course, now I know that he spoofed the number. I verified the information requested and he asked me to read back to him the 5 digit code that was texted to me from Verizon. He told me that someone in Union Grove, AL had tried to order to brand new iPhones on my account and that they had stopped the order from going out because it didn’t match our address on their file. About 1 hour later we received a call from a Verizon store in Tuscaloosa, the manager there said that a man had come in the store and wanted to purchase 2 new iPhones. He had the correct pin # for our account but didn’t have any other verification. We explained to the manager about the call from the fraud department. Within 15 minutes it was determined that the first call was a scam. Had to have phones and online account locked for a period of time until Verizon could figure out what was going on. Luckily were weren’t out of any money but had to go through 2 days of hassle with trying to get this all straightened out.

Victim Location 31312

Type of a scam Debt Collections

Person called my cell phone to explain that I was short on my last Verizon payment so I did not give any information and text my wife while he was on the line and she called and said everything was already paid so I confronted the individual and he hung up the phone

Victim Location 37066

Type of a scam Debt Collections

I keep receiving robo calls from (615)644-3298 stating I am overdue and my service is being turned off, that I owe $124 and change. and that if I don’t pay the currently due portion of $98.00 they will discontinue my service. they first verify that I am me just by asking me if I am the owner of the phone press 1 then they want my zip and I hung up. I went to the Verizon Website as I just paid a month in advance and like I thought they told me, we always call from an 800 number or text. When they heard the number I got the call from they advised me to report it to the BBB. NOW YOU KNOW

Victim Location 73114

Type of a scam Phishing

They called and asked "can you hear me?"

Victim Location 30014

Total money lost $3,550

Type of a scam Employment

February 9, 2016 I received an email from Alan Gardner email address [email protected] offering me a job. I responded to the email. From there I was directed to reach out to Michelle Brookshire 802-321-8110 who was supposed to be a HR hiring manager. I made contact with her on 2/10/2016. I did the interview on Hangouts and was told I got the job. i was told I would be getting a check via FedEx. This check was supposed to cover the following Laptop, Power Standby HP1 Laptop, Insertable Index Tab Laminating Machine and Bindings, Fax Machine, Printer and Ink laser toner, Mailing Machine, Digital Color Laser Copiers, Scanner, Shredder and Cutter, Time tracker and Time Recorder, Attachable Audio And Visual Presentation Machine, Office Chair and Table, Computer Desk, File Cabinets, Bookcase and Safes ETC. I received the check and the sender info is Expeditors International 12200 Wilkie Ave Hawthorn CA 90250. The first Fedex had a check with the amount of $3550. This check was drawn on Southern Security Federal Credit Union 3337 Summer Ave PO Box 22365 Memphis TN 38122-0365. The remitter was listed as John Denton. The front of the check said it was a cashiers check. I was instructed to send 4 MoneyGrams to Paul Barfield of Dallas Texas. Three checks for $900 Ref numbers 98790157, 48083498, and 32123641 and one for $700 reference number 46668291. Each MoneyGram cost $11.50. Thsi was on 2/12/2016. On 2/13/2016 I got a check via email for $4800 made paible to me. Drawn on Velocity Credit Union PO Box 1089 Austin TX 78767-1089 with the same instructions. I call my bank ans ask have they had any information on checks being sent via email for deposit. I was told that this is something that has been done. I let my bank know that this is the second check I have gotten. My bank tells me not to deposit anymore checks as it may be a scam. On 2/15/2016 I get another check via email drawn on Southern Security for $3550 made payable to me. on 2/16/2016 I received another check in the amount of $2465.60 drawn on Velocity remitter being Victoria Carrazco. This check came via FedEx coming from Expeditors International and also has Kimbery Price’s name on it. There was also a letter enclosed from David Caleb Financial Officer [email protected]