US Tech Support LLP

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Charles – Jul 21, 2020

Victim Location 02359

Type of a scam Tech Support

Received email from "Tech Support US". Auto Renewal Reminder. Your US Tech Support Protection Plan membership is set to renew on July 21 2020… It’s the same as the other complaints filed here.

Suspecting a scam, I called the number 270-775-4284 and was told that three years ago I signed up for a 3-year plan for $399, and it was going to expire today. When I asked to opt out of this automatic renewal, the Indian-sounding gentleman told me to go to my computer so he could walk me through the cancellation process. I asked how I had paid previously for this service, and he said that information was not available for privacy and security reasons. I was put on a brief hold, then he told me to log on to www.teamviewer.com (which looks like a legit company). He asked what I saw on the screen, and then instructed me to allow cookies. Then I decided to call him out, since they’re apparently gaining access through Chrome and cookies. I told him I thought it was a scam, and he told me I was too suspicious and asked me to tell him why I thought the call wasn’t legit. That’s when I hung up.

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