United Fast Movers LTD

Victim Location 85326

Total money lost $1,975

Type of a scam Online Purchase

On 4/12/2019, I was purchasing a Goldendoodle 11 week old puppy online and was told that the transportation fee was $300.00 to transport the puppy from Montana (the original location) to Arizona. Hours after the payment was done, I was then told a deposit insurance was required but that everything would be refunded to me once the dog is delivered. The deposit was $500.00. I sent the deposit and the company went silent on me. The next day I call to check the status and now the company said there was an issue and they needed additional money for the dogs Health certificate. Apparently the dog needed to be vaccinated so it would be $250.00 they again assured me that it would be refunded to me. I was then assured that i would be receiving the dog in a few hours since everything was paid. I got a text on my phone stating that another issue arised and it was that the dog breed is so unique so it requires additional vaccinations which is an additional $200.00. After this was paid, they said that the way their refunds work is that my funds will be put on a debit card issued by the company and when my dog is delivered I will be given the pin to withdrawal my funds from this card. However, in order for this card to be given it would be an additional $200.00 for the card. I made the transfer for the debit card and then the company went silent again. I finally got ahold of them and they said they were having an issue with the sender. They said that the sender was suppose to pay $500.00 in insurance but only paid $300.00. They could not move on with the delivery without the additional $200.00. They told me to wait because the sender was going to borrow the money and so I did. We agreed that by 4/14 at 5pm the sender will have to send the money to the agency. The sender did not and the company began harassing me because I am the new owner of the dog and have to handle any last minute fees. I refused and they contact me 4/15 seeing if I can pay the $200 to just get over with it because that is the final thing holding this process up. I paid and then minutes later they said the delivery company is charging me $100 overtime fee because the dog has been in their possession for a few days. I paid this fee and the delivery was expected to take place today 4/16/2019. I was contacted by the company again and they said they cannot issue me the $1,650.00 refund on the debit card I will be receiving because the card limit is on $1,000. So they said for me to receive my whole refund I would have to send them $100 to get the $2,000 card limit which I refuse. They are threatening me telling me if I don’t pay for everything that is required I will be charged with negligence of an animal and will be facing additional criminal charges. I believe this company is a fraud and will continue to extort me for money because the "dog" does not really exist so I am filling this form for assistance.