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purchased hand sanitizer and never received it, tried to email and it got returned

i purchased hand sanitizer and never recieved it

I spent $146 dollars and have had no product shipped. There have been 14 emails back and forth. Promises to ship, tracking numbers that don’t work, say they will refund certain items and then told me if I reported them to Pay Pal with a dispute, I would ruin my credit rating. They are a scam company taking advantage and using COVid as a big excuse as to why you don’t receive products or refunds.

Be sure you know what you’re purchasing. They charged my husband $20 for 3 LITTLE (less than 2 oz each) hand sanitizers.

Then on top of it, it was 6 weeks for delivery. They state Processing time: 3-5 Business days & Standard Shipping time: 7-12 Business Days so it should have been in here just over 3 weeks.

HORRIBLE company taking advantage of people. OH and they don’t answer the phone, to I can return.

I placed an order of hand sanitizer on March 12th. I still have not gotten my order. It was $39.99. Something needs to be done to shut them down.

Victim Location 84124

Total money lost $16.99

Type of a scam Online Purchase

This site has hand sanitizers and healthcare items. I bought some and they said to track your order with Arrive. When I went to arrive they show a purchase but no contact info or proof of purchase mailed. When I went to their email it comes back address not available.