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Lori –

Victim Location 53092

Total money lost $67,000

Type of a scam Tech Support

On December 2015 I received a call from SYFIX 24 HRS saying my computer was hacked. I was told to go on-line and discovered there was a mish-mash of figures on the screen. A Tom Valin (a technician) over the phone went thru with me to correct the system and put in an anti-virus and security system. He gave me several options to protect me from further hacking and for $345 I could contract for a life-time service. I wrote a check to Charge One, giving the name of my bank and account number. Each month I received a call asking if I had any computer problems, which I did not have.

On July 21, 2016 I received a call from David Warner stating that $350 was going to be refunded, because there was a problem with the program and that I should go on-line to check that my bank statement showed the refund. I did, but then I was told that the accounting dept.deposited $5000 by mistake and that I should go to the bank, make out a check for cash for $4650 and send it by moneygram, which I did. I had to send a copy of the receipt via phone then I received a call that the transaction did not go thru and would have to do it over.

To make a long story short, I had to return to the bank and write checks for cash and each time transactions did not go thru. I thought the money was on hold until I found out when checking my bank statement that money was being transferred out of my money market checking account without my knowledge. All of these transactions were directed by David Warner.

What happened was when I was told to check my bank on-line they could see what password I had typed in, therefore getting into my other accounts.

On July 28 I unplugged my computer, but at that point they had wiped me out of my savings..approximately $67,000.

On August 3, 2016 I received a call from Tom Valin asking if my computer was working. I said I had unplugged it because it was still not working and that I was going to report it to the FBI. He gave ne a name (Robert Edwards) who he said was an FBI agent and that he would give me a call, which he hasn’t. All of their calls were made from a private number.



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