STUDENTNLOANS OF AMERICA

Victim Location 19141

Total money lost $599

Type of a scam Other

I RECEIVED NOTIFICATION OF THE PROGRAM IN THE MAIL, OFFERING ASSISTANCE WITH MY STUDENT LOAN DEBT. I WAS TOLD I WAS REFERRED BY THE DEPT OF EDUCATION TO HELP ME GET INTO THE NEW STUDENT LOAN ASSISTANCE PROGRAM.COME TO FIND OUT I WAS SCAM OUT OF $599.00 I WAS TOLD THIS MONEY GOES INTO ACCOUNT UNDER MY NAME. THIS AGENCY ALREADY HAS ALL MY STUDENT LOAN INFORMATION PRIOR TO CONTACT ME. ALL PAPERWORK WAS COMPLETED AND SIGNED. THEN I RECEIVED INFORMATION FROM NAVIENT: DEPT OF EDUCATION LOAN SERVICING. SINCE I REALLY DID NOT UNDERSTAND THE INFORMATION SENT; I CALLED THE REP INFORMED ME THE STUDENT OF AMERICA CHARGE ME $599.00 AND WAS THEIR FEE AND THEY ARE NOT AN AGENCY UNDER DEPT OF EDUCATION AND THEY CHARGE PEOPLE. SHE INFORMED ME TO REPORT THIS PROBLEM TO THE BBB. IT IS A SHAME THE AGENCY ARE MISREPRESENTING THEIR SELF JUST TO SCAM PEOPLE OF THEIR. IS THEIR ANY WAY I CAN GET MY MONEY BACK. SOMETHING NEEDS TO BE DONE TO PROTECT THE AMERICAN CITIZENS AGAINST THIS TYPE OF THING FROM HAPPENING.