Smilelove

Check Smilelove reviews to see if it is legit.

Kurt – Aug 26, 2020

Victim Location 03104

Total money lost $1,395

Type of a scam Other

I ordered their product in November 2019 and I paid in full ($1395). At first they were nice and helpful, very easy to get into contact with. But once impressions were made and I shipped them out they completely cut any means of communication with me. They will not answer my calls, emails, tweets, DMs, or texts. Someone also reached out to the founder on LinkedIn only to get blocked. There is even a facebook group uniting those facebook users scammed by SmileLove. Almost a year has gone by now when I started this process. Every critical review about smilelove is suspiciously hidden deep within the depths of Google. Hundreds of people were naive enough (me) to give them money for a means of straighter teeth and I’m out of money and received no product whatsoever. Please, although they went off the grid in all means of contact,their website is actively still taking payments out of peoples accounts. Please help spread the word.

Antonio – Jul 17, 2020

Victim Location 36330

Total money lost $425

Type of a scam Online Purchase

January 31st decided to purchase Smilelove teeth aligners. I paid a $250 down payment and setup a $58 Monthly payment plan with affirm. I received received the impressions kit in February. I completed my impressions and sent them back to the company, but was told the impressions were know good and I needed to redo them. I repeated the process twice and sent them back and i never heard back if the impressions were acceptable. In the meantime Smilelove has been taking $58 payments out my account every month. I have sent multiple messages to Smilelove and have not received a response from them. I am out of my hard earned money with no product in return.. I had to file a dispute with their third party loan company in May to have them stop taking money out of my account and issue me a refund, but I still have not heard back from Smilelove.

Trevor – Jul 01, 2020

Victim Location 63125

Total money lost $1,600

Type of a scam Counterfeit Product

I ordered dental aligners/braces in November,2019. I sent in my mouth teeth impressions, and they sent me computer generated photos, promising my aligners within two weeks. After pandemic, several months passed and they basically told me they could not give refunds but can give me my product once they get more customers…. I made 250.00 down pmt in Nov 2019, and I have made 60.00 pmts a month, and pmts are still coming out of my acct ,most recent one July 1 2020. I got nothing at all for my money, and pmts are still being taken out. I believed them when they said it was due to pandemic, so I waited. I knew many businesses were affected by the pandemic, so I waited. Then I read about exact situations from others who were also scammed. I am 56, and was so excited to finally get my teeth fixed. I obviously got scammed too though. I got nothing at all for my money.

Erika –

Victim Location 35043

Total money lost $1,370

Type of a scam Online Purchase

I purchased dental clear aligners from Smilelove’s website in March 2019. I received a discount for paying in full up front using a credit card. It’s been 4 months and I still have not received product. When I contact them via email, Facebook, etc I get the same run around of "we’ll look into it". They have good impressions/molds from me, they’ve told me the dental plan which I approved, yet they have not even made the aligners. I’m continuing to get the same answers and excuses. They are no longer answering my status inquiries (July 2019). I email them and nothing.

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