Purejuvenate

Mallory –

Victim Location 85920

Type of a scam Online Purchase

To: Citicards Dispute Referee

From: John G. Schmidt

Re: Charge of $89.95 on 9-02-15

I see my appeal to remove the charge on my account was reversed and again debited despite the fact that I said it was fraudulent and completely unwarranted. I think you should know the circumstances of this charge, not only because I’m out close to $100 for what I view as a bogus product, but because what this so-called business and the ring that it is part of, represents to seniors, which it apparently targets. How do I know this? Their offering skin dark spot remover, for one.

On 9-1, or thereabouts, I got a pop-up on my computer of a carnival wheel, exhorting me to spin and try for a prize. Idly, I complied, more out of curiosity than anything else. After a series of spins, I naturally won, and there was a choice of prizes—all tied in to well-known companies, giving this promotional business an air of respectability. I chose a $200 Wal-Mart gift card. Before I could get my card, however, I needed to go through a series of hoops, indicating my needs and preferences, releasing my address and phone number, so I could get on a number of their associates’ lists. Unfortunately I bit on the hook. Finally, I got a choice of four free promotional products to choose from and needed to pick at least one. I chose the one that seemed the least demanding in commitment—-the skin cream—which if I gave $4.95 for mailing, I would be done with. But I gave my credit card number for that purpose.

At this point there was a siren sound on my computer, telling me my computer had been invaded by malware and I needed to call this number in order to have the problem corrected, and found I could not delete the program unless I shut the computer off completely. Putting the computer back on, I still got the piercing sound, called the number I was directed to call, which ended the howl on my computer. After the man with an oriental accent who answered gave the phone to someone who spoke English, I was told they could fix the problem for a fee if I gave them some more information, including about my computer. At this point I knew what I had gotten into. I told them I would take my computer in for service the next morning. Naturally they were unhappy. I then had my computer scanned by my online service and it revealed no presence of malware.

In the succeeding weeks I got about 20-30 calls from companies in Arizona and California regarding my indicated needs and preferences—all of which I had to tell I would not honor because they were part of a scam. This applies to the subsequent slam on my credit card as well. I’m sure it would have happened again too if I had not picked it up.

Since I’m afraid this is part of a larger scheme, involving a great number of unwitting seniors especially, I’m sending a copy of this email to the ScamPulse.com, the Arizona Attorney General, and to the Arizona Corporation Commission.

Sincerely,

John G. Schmidt

copies sent to:

www.bbb.org/complaints

www.azag.gov/complaints

www.azcc.gov/corporations