Need this in my life

Julie –

Victim Location 78410

Total money lost $81.95

Type of a scam Online Purchase

I placed an order with this company last year in or around the last part of January to the first part of February.

My order:

Finishing Touch™ Flawless Brows – Must Have Make Up Tool 2018 × 1

BUNDLE FLAWLESS BROWS & ELECTRIC FACIAL HAIR REMOVAL

I have replied to their email several times. Last year their response was backorder but should ship by 7/30 and every email after that says the same thing. No one has ever contacted me. They advertised this sale on Facebook. I even went to their page and complained but still nothing. I paid in full and it has now been a year since the purchase. I hope that no one else bought from these people or company.

Here is the response that I get every time I send an email:

Need This In My Life

Nov 6, 2018, 5:20 AM

to me

Hi There,

Thank you for your email. We are working on your request and we’ll get back to you within 48 hours. Our support is open 24/7 with the exceptions of statutory holidays.

FOR FLAWLESS BROWS’ BUYERS, We apologize, but due to the overwhelming demand for this product, your order is currently on backorder. We expect additional inventory to be received soon, and hope to ship your order just as soon as possible. We anticipate receiving more inventory and ship these on or before 07/30.

You can track your order’s status online at here: https://goo.gl/4B6u2q Again, we apologize for any inconvenience and thank you for your understanding.

We hope this information helps and please let us know if we may be of further assistance.

Sincerely,

Customer Service Support Team

Received the same response; January 11, 2019, February 5, 2019, July 5, 2018, and October 29, 2018. I have lost $81.95 due to this company.