Motor Vehicle Services

Already posted before but I got THREE more, increasingly desperate looking letters. Got concerned on the one because it had my dealership listed but then you look below at the fine print and they state they’re not endorsed or affiliated with the dealership! Look them up on the BBB website (you’ll know it’s the right one if the address is on Highway 94 in St Charles, MO.

Scammer’s phone 1-877-353-0040

Scammer’s website n/a

Scammer’s address n/a

Scammer’s email n/a

Country United States

Type of a scam Counterfeit Product

Initial means of contact Postal mail

Received a postcard notice in mail to activate car protection. Car warranty scam requires you to call in to pay to receive services for vehicle protection. I researched their website in order to activate outside of business service hours and found out it was all a scam!

Scammer’s phone 877-586-0540

Scammer’s website Not provided

Scammer’s address 94 S Outer Rd. St Charles MO 63303

Scammer’s email Not provided

Country United States

Type of a scam Other

Initial means of contact Postal mail

This mail is indicated they are the provider of warranty service on my car & that I am in jeopardy of losing said service if I do not make immediate contact! Very misleading.

I would have included the photo of mail received however the link below does not allow me to upload the documents.

Victim Location 11558

Type of a scam Phishing

I get about 4-5 calls a week from someone claiming to be from the vehicle warranty department at a company called motor vehicle services. I have asked every single time to be removed and have been told by multiple callers that “there are thousands of different warranty companies and we may not be the ones you’ve asked to be removed from the call list of”. Even though I confirm every time that the company name is Motor Vehicle Services. The latest call was about 5 minutes ago by a man named Tony. Who told me that I should listen to his pitch and hear what he has to say. I informed him that I was going to report him and he immediately hung up

Victim Location 80128

Type of a scam Fake Invoice/Supplier Bill

Supposed "warranty" expiration for a newly-purchased vehicle

No website or address listed

"Cory" or "Cody" is incredibly rude when he knows he’s been caught in a scam. Asked to speak with his supervisor and he said, "I have a supervisor, but you’re not speaking to them until I get the information I need". Also said I was "misinformed" when I said I didn’t have a warranty (I do, and that was a test).

Victim Location 80219

Type of a scam Fake Invoice/Supplier Bill

Kept calling through different numbers finally answered told us our warranty for our car was expiring but did it know anything about the car told them we already had a warranty and got aggravated with me

Victim Location 80538

Type of a scam Other

Recieved 200 calls in 3hrs about my vehicle. Won’t stop calling and harrass me when I say no.

Victim Location 06810

Type of a scam Counterfeit Product

I have been harassed several times a day at all hours about extending the car warranty on my vehicle for another 75000 miles.

Victim Location 37620

Type of a scam Phishing

I began receiving multiple notices stating that my vehicle factory warranty is expiring. I found this odd, because my new vehicle came with a Toyota warranty and my vehicle hadn’t hit the limit number of miles yet for the warranty to expire, so I was already skeptical. After ignoring the letters, I then began receiving these notices far more frequently and they would say “immediate response required.” Concerned at this point, I called the number listed on the paper. Nowhere on the paper could I locate a physical address or company name. All it said was Motor Vehicle Services. I spoke with Tyler, who was nice in the beginning. In fact, he went and got his program director who approved me for the renewed warranty. I was told they were making a special exception for me because my car was so new. During this time, there were no transfer calls. It essentially was just someone handing the phone off to another person. I asked if I could think about it because I was feeling very bad about the call, but was told that if I opted out that I would lose the warranty for good. Tyler became extremely pushy that I pay a down payment for the warranty. I had been skeptical all along, so I stated I am not interested. It was that point that Tyler became absolutely HORRIBLE. He said I was stupid to not renew. He said I would get in a car accident and then come crying to them for help, and they will turn me away. He stated that my car will undoubtably have major issues and it will be my own stupidity. Then became even more extremely pushy that I make a down payment with either a debit or credit card. He was persistent in trying to get my credit or debit card information. After multiple times of me stating I was not interested, he then threatened me stating that he already had all my information so it didn’t matter. At this point I was angry and reiterated that I was not interested. I hung up the call, at which point I received FIVE calls from this same number. He left 2 voicemails as well. Absolute scam!!!! SCAM!!!!!!!

Victim Location 78216

Type of a scam Phishing

Received this letter AGAIN from a company selling vehicle warranty.. Funny how there is no address for this company, no email, no website, just a toll-free phone number.

Letter looks official, but look closer and you will see it is a scam.

Victim Location 76133

Type of a scam Other

They called from the number listed above and left voicemails with fake names. In the voicemail his name was Brian and when he answered he said his name was Jason Turner. I knew he was lying because of his distinctly annoying voice. I asked him where he recieved my number and he told me they only return phone calls. Proceeded to tell me I called them and continued to ask the make, model, and year of my car. I told him I have an extended warranty and to take me off the call list. He then stated that if I went through my dealership I was being scammed and that I needed to cancel my policy and have him set something up for me.

Victim Location 32579

Type of a scam Counterfeit Product

A company claiming their name is “Motor Vehicle Services” keeps calling to tell me my warranty is almost up on my vehicle. They call from various numbers virtually every day. When I ask them to remove me from their list, they say they apologize and it will take 2-3 days. This has happened for approximately 3 months. The phone numbers are not consistent. It sounds unprofessional when they call and are laughing on the other end, unfamiliar with the policy, or are unable to provide a company name when asked. The most recent caller was able to provide a nondescript name of “Motor Vehicle Services.” Their numbers are from Pennsylvania.

Victim Location 21236

Type of a scam Business Email Compromise

This company spams mail to me requesting immediate action. They make their letters look official in different ways including Orange like a citation.

Victim Location 98208

Type of a scam Phishing

They called with incorrect information on April 9th 2018, regarding a warranty extension for my vehicle. When I told them it was the wrong year and asked how they got my information she hung up. Then another girl called back on April 13 around 12:30pm and had corrected the year issue… but then got an attitude when I asked how she got my information. She then said rude remarks and hung up. I then decided to call back. I spoke with a woman that identified herself as Connie, the supervisor… I asked for their tax ID number to legitimize the business and she blew me off too then hung up. When i tried to call back it said that number was disconnected. DON’T GIVE PERSONAL INFORMATION IF THEY CANNOT GIVE YOU TAXID INFO!!!!! (even if they can, proceed with caution)

Victim Location 77351

Type of a scam Phishing

Said my vehicle warranty was going to expire in 3 days if I didn’t call and extend it even though I have a warranty through the dealership, he tried to say the letter was straight forward even though it is not, nice try

Victim Location 36606

Type of a scam Other

they call me twice a day every day

Victim Location 19901

Type of a scam Other

The men have identified themselves as working for Motor Vehicle Services trying to sell me extended warranty on my vehicle. I have told them that I already have a warranty on my vehicle and to take my name off their list. I have had multiple calls before the 2 this morning. I will also be calling the Consumer Protection Unit today to also report.

Victim Location 77340

Total money lost $400

Type of a scam Phishing

This is a scam organization that claims to be "Motor Vehicle Services". They send letters and make phone calls to tell people that their warranty on their vehicle is expiring and that they need to purchase a new warranty immediately. They claim to be business partners with all the major vehicle manufacturers and I know for a fact that this is a lie due to the fact that I, myself work at Hyundai. When I called in and called them out on it being a scam, they yelled, cursed at me then hung up. They are very good at sounding extremely professional and knowledgeable but they are complete imposters praying on the young and senior citizens. They just scammed one of my customers who purchased a car from me two months ago. He wound up paying them $400 that he will never see again, for a warranty that doesn’t exist. Not to mention, he already has warranty on his car.

Victim Location 48439

Type of a scam Phishing

This company:

Sends a postal mail, with a bald imprint: IMMEDIATE RESPONSE TO THIS NOTICE REQUESTED

inside the mail, overall letter looks very official, but here are some hints to validate its validity and reliability:

1 – There is no VIN of your car in this letter. so this alone told me that they are not from dealer neither from manufacturer.

2 – There is no full address of this company and its location anywhere in the letter.

3 – Keywords to cause fears in consumers: our records, notice, warranty will expire, neglecting to replace your coverage, risk of financially being liable, file deletion, no longer eligible.

I called and talked to the individual, "James". He got mad when I asked him if his business has any tie to the dealership or the manufacturer. He started to shouting at me and telling me that I need to read the letter, and when ready then call back for buying the warranty extension. He also kept saying that the power train warranty is useless, and worth nothing, degrading the extended warranty that dealer provided.

He hung up on me. 🙂

Victim Location 78247

Type of a scam Phishing

These people have been trying to contact so I could extend the factory warranty on a 2006 Ford. I do not have a ford at all, never have had so I called to tell them they had made a mistake and they could stop trying to contact me. The man who answered could have cared less about my trying to advise him that I did not have a 2006 ford, he kept asking me what kind of car I had. Obviously they send out these notices and when someone calls in, they just move on trying to sell coverage on whatever vehicle the caller has.