HACHI SHEARS

Victim Location 27525

Total money lost $50

Type of a scam Counterfeit Product

I purchased a pair of "educational" shears about 2 months ago. They were advertised as hachi shears but when I received them, they were not. I called and I talked to David. He told me He could give me 70% off a swivel shear and credit me back my $20 they charged me for shipping. I was looking around on their site and they started having a 90% off sale. I tried contacting David back through multiple e-mails and he would not respond. I, then, purchased a pair of Hachi shears for $30 and was charged $9.99 for shipping. I placed the order october 5th. Around October 17th, I went back to their website and my order was still "processing." I called and the rep. I talked to said, "there is a note that you might want to exchange a pair of shears so we are waiting to hear back from you to see what you want to do." No one ever contacted me..they took the money out of my account but didn’t ship my order. After much running around, they finally told me the best they could do was credit $9.99 back to my account, for the shipping of the new order I had placed. I received the new order of shears 4 days after..pretty fast. I was pretty excited to have the new shears arrive and have it all behind me. However, the shears I received, didn’t bear the Hachi shear name or have the "jewel" that was pictured online. I am very disappointed with the way the Company has portrayed the shears to be Hachi shears, but I have yet to receive a pair of authentic "hachi" shears. I’ve received "Dream shears." I own a pair of Hachi Shears and know what they look and feel like and what I received are clearly not Hachi shears. They are no longer returning or answering my phone calls and have stopped responding to my e-mails. I just don’t want them taking advantage of anymore people selling counterfit product.