Gary’s warehouse

Brandon – Jul 29, 2020

Victim Location 13069

Total money lost $647.95

Type of a scam Online Purchase

I purchased through eBay what was advertised to be a new and unused A/C unit on 7/20/20. I received the package from UPS on 7/24/20. Upon receiving the package I discovered the A/C the seller sent me was used and damaged to the point that it was completely useless. I messaged the seller through eBay as I was not happy and wanted to resolve the issue. I also attached pics of the unit for them to see. They proceeded by calling me a liar and thief. The told me I could return the unit but that the unit I sent pics of was NOT the unit they sent me. If I sent back the unit I took pics of they would not reimburse me my 650$. They also threatened to shut down my eBay account. I made a claim through eBay but because the seller made the offer to return the unit the claim dissolved. Now if I return the unit I will not be reimbursed and have nothing in return. After scrolling throughout the sellers feedback I’ve noticed that I’m not the only one this has happened to. The seller sent me a return shipping label and the address and business were not the same and the original address and business on the original package. The eBay seller is loveapug2011 The original shipping label on the unit I received is the following.

Deb Shinde

765-720-3345

Gary’s warehouse

6443 N. County Rd. 600 east

Bainbridge IN 46105

I contacted the phone number above and it was a recording saying the Verizon number was no longer in service. Shortly after I called I received a call back from the same number. Seemed odd to me. An unknown male said he missed my call and was calling me back. I explained my situation and again was told I was trying to steal a new unit and return my old unit. Said they do thorough inspections and this never happens. This is not the case . I don’t even have an existing old unit except for the one they sent me. The conversation did not go well he offered to return the unit but again if I return the unit I sent pics of I will not be reimbursed. He then proceeded to “mock” me in regard to “How does the unit work for you.” The conversation then ended as he hung up the phone on me. I searched and cannot find anything about Gary’s warehouse. I just received the return shipping label through eBay. It is as follows.

Address

groveland wholesale

52 E. Main St.

ste. 3

danville IN 46122-1853

This is not the same addressor business the unit was sent from. The image I attached was taken right after I opened the package and realized I received the opposite of what I paid for. The data plate on the unit has a mfg. date of 2017. I was hoping to be able to attach more photos and give more information in regards to this scam. The unit is not only smashed and dented. It’s clearly been used and abused. The inside is all rusted up and full of scale. There is refrigerant oil all over indicating it’s lost it’s charge. The wall plug is broken. Not in original packaging. No user manual. No remote control. The front cover is faded from white to a yellow color. Just the complete opposite from what the seller advertised. I have tried to contact eBay but am not having any luck. I even had to contact my bank and change my card and bank account numbers. Please take action. Please help. It appears that I’m not the only one who has been scammed by these people.