Flowseason.com

Victim Location 87002

Total money lost $164

Type of a scam Online Purchase

I ordered 8 items from Flow Season for a total of $163+ dollars. I ordered them according to their sizing chart (Im normally an XL, I ordered 2XL to be on the "safe" side), and when I received the items not a single item fit me. They were more like size medium. I couldn’t even try most items on! When I inquired about sending the items back I was asked to provide pictures of the items in their original packaging, which I did. Then I was told that I should keep the items and use them as gifts and that they would send me $3 as compensation for my inconvenience. I told them I ordered the items for me and not for gifts and that I wouldn’t gift them to anyone else because they were such cheap and poor quality clothes. Well, I thought they meant $3 per item; but no, they meant $3 of my entire purchase! They did eventually offer me $20 to keep the items but I declined again…I spent over $160 on their website! $20 is an insult! They told me that if I wanted a full refund that I would have to pay out of my own pocket for shipping and handling and that they are an international company so this would be very expensive. I told them that they needed to disclose this information on their website because their website does not say they don’t accept returns.

Victim Location 94568

Total money lost $46

Type of a scam Online Purchase

I ordered products that were never sent by the business or received by me. When I used the tracking feature in my confirmation email, there was no parcel by that tracking number. When I reached out via email (no other means of contact offered), they were able to magically find the tracking info through another website that claims it was delivered. They did not offer to resend the package or offer a refund.