Kristen – Dec 09, 2020
I order a bicycle and after many “wrong” deliveries I never got my money back
Candace – Oct 27, 2020
Hello Sir. How are you doing and then my order number is 2437. I did not receive my bicycle, and now nobody reply to my mail.
Troy – Oct 02, 2020
I tried to buy 2 bikes. After waiting 2 months I finally had enough. Looking up the tracking info, it said the USPS delivered it. Never got the package. When I went to the post office, they looked it up. The package they supposedly sent weighed less than one once, definitely not 2 bicycles. I would stay away from this company. They offered to reship my order. What would be the point, the first one definitely was not the tight thing, a second would be no different
Corey – Sep 26, 2020
Scammer’s website darteplant.com
Scammer’s email [email protected]
Type of a scam Online Purchase
Initial means of contact Email
Ordered Margaritaville Bike on July 27, 2020 from darteplant.com.
The scammer is located in China. I ordered a bike worth $60.68 via the website darteplant.com and received 3 face masks instead. Complained to company who advised will send correct order (Bike). No additional response from Darteplant since Sept 24 when Bike supposedly arrived in my city but not delivered to me. Please mark this website as a scam…the phone number does not work and the business address is deceptive. The seller is located in China and the face mask I received was shipped from China.
Joe – Sep 26, 2020
Darteplant scammed me in the same fashion. Ordered a bicycle to receive masks from China. They have such a thought out illegal operation including convincing tracking systems; the US Postal Service and EMS. Their phone number and physical address listed on their site is fake. Do not trust Darteplant at all. They should be reported to the FBI’s Internet unit and the local Police Departments.
Joel – Sep 19, 2020
Darteplant as well as Jstimier are a complete scam. I ordered 2 bikes and waited about a month. What I received was bad quality face masks. 170 dollar cheap bad quality masks. They are scammers. Despicable human beings. Karma will get you.
Meghan – Sep 19, 2020
I’m so sorry the package was lost.
To solve the problem better.
How about we offer you $85 coupon that you can deduct when you place new order.
The items are in high quality & affordable price.
Here are the websites you can choose.
(The coupon cannot be used,if the new order amount is less than the coupon amount)
Any questions,pls feel free to email back.
From: Sofia Fernandez
Date: 2020-09-15 09:10
To: [email protected]
Subject: Order 1482
I have been waiting for my bike over two Months already. Now you are saying that it has been lost. Can you please explain?
Sofia M. Fernandez
United Real Estate of Miami
11430 SW N. Kendall Dr. Suite 300
Miami, Fl. 33176
786 443 9925
David – Sep 19, 2020
Its a lie. They will eventually send you the worst quality face masks ever instead of the bikes you ordered. They did that to me. 170 bucks down the drain.
Marvin – Sep 19, 2020
This is a scam. They sent me masks and not the bike I ordered. I paid via Paypal
and my refund was denied because it was delivered. After many calls Paypal open my case and I was offered less than the amount I paid.
Terry – Sep 15, 2020
Same thing happened with me, ordered Schwinn bike and received face masks. they did the same thing, offered 70% refund. I pestered them so finally they agreed to pay in full, but that was Sep4th. I don’t think they intend to return the money so I just filed complaint with my credit card company.
Haley – Sep 12, 2020
This website is a scam! I ordered a bike 2 months ago and never recieved it.. when I emailed multiple times for a refund they told me it was on its way.. and kept giving me a tracking number that couldn’t be tracked! Awful experience
Larry – Sep 10, 2020
Wow! The same thing happened to me I paid $154 for two bikes and got 20 mask they kept calling me friend and told me they would check the package. Gave me a fake tracking number. Last email i sent told them they were scammers and they didn’t answer back. Hopefully my bank will handle it.
Julia – Sep 04, 2020
I purchased a bike through this website on 7/27/2020 for my granddaughter. The website kept up with its communication, always with a greeting Hello Friend. Even provided me with tracking number so I could track my package. It said “Please track it here https://t.17track.net/en#nums”. After waiting for over a month, a package arrived yesterday in small black envelope containing masks from LISHUICHENP 31#Jinlin Rd JIANXIN TOWN CANG SHAN DI STRY, cangshan, fuzhou, fuj, fuzhou, fujian 350000 CHINA PHONE 8618059169546. Strange also when you track the packages, it gives different updates such as the item was enroute, and ended up in Massachusetts. I do not see that anymore, and today I checked it said the package was delivered at the front porch and I checked it was a black plastic package with 2 packs of masks in cheap ziploc bags. See photos. They are scammers! Please do not trust this website.
Elizabeth – Sep 02, 2020
Well they got me too. Ordered a bike and got masks. I used PayPal so hopefully this gets resolved.
Ashleigh – Aug 30, 2020
Country United States
Type of a scam Fake Invoice/Supplier Bill
Initial means of contact Not applicable
They got me for about 100. I have been waiting on my bike for over a month. I too got masks from them
Christie – Aug 27, 2020
I ordered 2 Huffy girls bike back on 07/26/2020. On 08/26/2020 I received a packet with 8 masks. I emailed the vendor for a refund and they said logistical mistake and that they would resend me original product. Total scam by these people. I have requested a refund from my bank and hoping they will come through. Their website doesn’t exist anymore either.
Brett – Aug 26, 2020
Same for me!
Matthew – Aug 25, 2020
I ordered 2 bike Kent 26” rose gold. And I receive 7 mask in small plastic bag. This people are doing fraud to every body and are very danger this website even do the lock is in the website is fraud. They theft from me $147.00
Nancy – Aug 25, 2020
I ordered a bike for my son 7/25/20 online from darteplant.com and today we received a pack of 8 white face mask. The website is no longer working and we sent them a email. In the meantime I will file a dispute with my bank.
Naomi – Aug 24, 2020
I ordered a bike and paid 60.68 thru paypal, Darteplant has been emailing me that it was delivered, I have cameras and showed no such delivery here was all
The seller hasn’t provided any shipping details yet.
Description Unit price Qty Amount
Order ID: 1484
Item# SKUNO778106145 $60.68 USD 1 $60.68 USD
I am a senior and was really looking forward to this bike for exercise and recreation especially during covid 19
Do you mean that you didn’t receive you order?
Please contact with the post office or your neighbour and family if they helped you receive it.If you still can’t find it, please contact us again.
Delivered (19 Days)
2020-08-19 17:35LA MIRADA, CA 90638, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 5:35 pm on August 19, 2020 in LA MIRADA, CA 90638.
Destination – Tracking consuming: 393 ms
LA MIRADA, CA 90638, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 5:35 pm on August 19, 2020 in LA MIRADA, CA 90638.
never received…did receive these strange masks and did not know why
Omar – Aug 25, 2020
I used a credit card linked through Pay-Pal and they did the same thing to me. The delivery information you received is the same as I received and of course the tracking was four the NK-95 masks. Filed a complaint to credit card issuer with all the information in emails. Credit card issued me a full refund and they go after Sheng SuMing, Jane Wilson and Darteplant. Hope this information helps!
Julia – Aug 17, 2020
Same exact thing happened to me I ordered a bike for 60.68 and today got a shipment for a bunch of masks.
Elizabeth – Aug 25, 2020