Customer Service Evaluation Tool

Check Customer Service Evaluation Tool reviews to see if it is legit.

Michael – Apr 22, 2020

Victim Location 90405

Type of a scam Employment

Not sure how I came across this secret shopper opportunity for Whole Foods – but I believe I came across it on FaceBook. I filled out form back in early March before the COVID Stay at home orders. I than got txt Message from "John" at 972-525-5548 on March 18th, never received package. He reached out again on April 14th, and I ignored but he was persistent. I finally replied back on April 15th, but should have listened to my gut that something was off about this offer. Today, April 22nd, I received a letter that clearly was NOT from a professional organization and the directions for me to deposit check and within 24 hrs purchase $3000 worth of gift cards from Walmart ($500 x3) and Target ($500 x3), than scratch off the back of gift cards and send pics of cards via txt. Looked up one of the numbers in letter 712-367-5451 and ScamPulse.com has "Customer Service Evaluation" listed without any SCAM Warnings. But, than under google search found "HCJ Co." listed in ScamPulse.com with same phone number and Flagged with red Warning and details on how their SCAMS work including Secret Shopper requests. Thank goodness I found this information, as it stopped me from losing $3000 and I am now making sure I report them under their new business name "Customer Service Evaluation Tool"

See Letter below:

Ricardo – Mar 06, 2020

Victim Location 90067

Type of a scam Fake Check/Money Order

Secret shopper job. They sent me a check for $3,450. You are then asked to deposit the check and keep $450 is my fee and $3,000 is for buying 3 – $500 gift cards at target and 3 at Walmart. Next you are to scratch the back of the gift card and send them the pictures via text. You are to record your shopping experience and send feedback to the email address provided.

Mindy –

Victim Location 34110

Type of a scam Employment

On 12/23/19 I got a text msg from Mark Ronald telling me that I was going to receive a secret shopper package and to let him know when

I get it.

So few days later on my mail box was a USPS priority mail from this person with the company name as gremaunt LLC.

With the address as

625 Munich St

San Francisco – California

94112-3550

Inside the envelope was a copy of a paper with instructions on how to complete the assignment and a check on my full name with the amount of $2450.00 ( I hate public records I’m very sure that’s how the got my information)

The assignment was to:

Ebay gift card, go to any store that sale Ebay gift card pick any available denomination ($50,$100,$200 and $500) buy any Ebay gift card worth $2.000.00, after that open the pack and peel the silver scratch-off on the card, take pictures the front and the back of each card as “supposed” would be used for the future forthcoming assignment.

The details they would want me to send is,

Store name, address, date and time of the visit, name of the cashier if available, what was the experience with the staff, how long did it take to checkout.

Send the picture of the gift cards with $2.000.00 to [email protected] and to confirm the info with the phone 978 999-2150the assignment need to be done in 24 hrs and to keep the $450.00.

after all I feel violated with all my personal information for criminals to use on this kind of scam.

Nicholas –

Victim Location 63701

Type of a scam Fake Check/Money Order

They texted me and said they wanted me to be a secret shopper for whole foods and would pay me $400 to do it. I gave them my name address and phone # . I then received a letter and a $2450.52 cashier’s check. Instructions said cash check keep $400 & buy gift cards with the rest.

and more details on how to carry that out. Checked on internet and found out it was a scam as check will be bad with in 5-10 days and bank will

expect me to cover the amount. In the mean time scammers have photos of gift cards and code on the back. They make $2450 and I loose $2450.

Zachary –

Victim Location 30062

Type of a scam Other

I was contacted by the company to become part of their secret shopper program. They mailed me a check, $2450, I was to deposit in my account and keep 450. I was to spend $2,000 on eBay gift cards and send the pics to the company.

Laura –

Victim Location 40517

Type of a scam Fake Check/Money Order

I answered an email for a secret shopper. A short time later I got a priority mail envelope from Susan Valandingham, MEC Services LLC, 107 Breckenridge Dr., Brunswick GA 31520-1362. It contained a check for $2810 and instructions for depositing the check and then buying ITune cards in $50 and $100 denominations totaling $2500. I was to keep $310 as a commission. I was to confirm receipt of the check to [email protected] and [email protected] After buying the cards I was to send the PINs and pictures of the cards to the emails too. I was also asked to evaluate the businesses where the cards were purchased.

Joanna –

Victim Location 01970

Type of a scam Fake Check/Money Order

Ryan Brock contacted me for a chance to make $349 for an evaluation of local stores like Walmart, target..etc. a priority mail envelope came to my house with a confidential paper giving instructions on what and how to deposit the check and what the task at hand was. I was to contact James Connelly and Earl Gibson of my receipt of such package in which further instructions would be given. Task was to buy iTunes gift cards in $100 and $50 amounts and send them pictures of the 16# pin and back of card. I was to keep $300 as payment for completing the task.

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