Best Buy Geek Squad

Victim Location 98565

Type of a scam Tech Support

I received an eMail to my home eMail account on 8/14/2020 from the eMail address noted above. The eMail indicated that my subscription will be ending today, 8/14/2020, and has been auto-renewed for another 2 years at a Price of $493.99. Since I have never subscribed to this service prior, I became suspicious and called the 888 number given in the eMail. After a couple of rings, a gentleman with a foreign accent answered with a "hello". I asked who I was speaking with and he would not identify himself.

I told him I did not have a subscription with his organization and to cease contacting me. He asked if I wished to cancel my subscription and that he could do so if he could eMail me a form to process my request. I indicated that I would not download any form from him and that if I received any further correspondence from them that I would have our local police contact them. He tried to get me to press a key stroke sequence on my keyboard but I refused so he hung up. I did not pass along any personal information.

Victim Location 65016

Type of a scam Fake Invoice/Supplier Bill

Foreigner leaves phone messages stating that my account will be debited $299 for a protection plan on a computer. States if I call and cancel they will refund my money. Message didnt state who the caller was with so I called the number and had to ask who I was speaking to and he said a geek squad from best buy employee. When I asked what computer and protection plan he was referring to. He abruptly hung up twice.

Victim Location 71291

Type of a scam Tech Support

I received a phone call from someone with a foreign accent stating he was with Best Buy Geek Squad and needed to log into my computer to optimize it. He told me to login to my computer to give him access. I told him I was not home and he said he would call back. I contacted Best Buy and was told they do NOT contact people unless you have first contacted them to work on your device. Please DO NOT talk to anyone who calls you and tells you these things. Call to verify if someone calls you!