AARAV Technical Support Services

Victim Location 03841

Type of a scam Tech Support

This company was, originally, a computer support services (with remote access). For the last two years, I never had any problem with them. This last time was very different. The tech asked me my personal information and what was the problem with the computer. He pulled up a screen and told me to fill in more personal information, including my credit card information. He would not tell me what was wrong with the computer, just that I had to pay $1200 dollars to fix it and another $500 for another service. I told him that was too much and I didn’t want it. He claimed he had started the work and it could not be stopped. I could not see what he was doing to my computer; he kept the work hidden. He eventually said I, only, owed the $1200 and pulled up another screen to fill in my personal information and credit number, again. He kept pulling up information screen; each time he pulled up an information screen, he claimed there was an additional fee or tax to be added. Some I fought him on (NH does not have a sales tax) others I couldn’t. There was added $50. Then he said I would be contacted by a security person; he told me to tell them he was I friend and that I had met him in person; I did not. After that, whenever I had to talk to someone else, he staid on the phone with me and a lot of the time would over-talk me when I was answering questions.

He never told me what work he was doing or asked permission for any of it. I,also, had to leave the computer running overnight so he could work on it.

The next day, he called back; claimed there was something wrong with my credit card and wanted me to open a paypal credit account for $2000 which he would set up for me. He would open the screen, I would shut down the screen each time telling him "no". Then he said I could pay with a moneygram direct to a bank account (in India – the original company was in California). He had it all planed out. He told me which Walmart to use and how long it would take me to get there. (He didn’t know a moneygram could not be sent to a bank; it had to be picked up by a person with a legal id).

The next day, I got another call. He wanted me to go to Walmart, buy a prepaid card, and place $3000 on it.

I finally woke up, hung up the phone and refused to pick up.

They tried to charge my credit card with $1250.99, $1009.99, and $500.99 from a site called Worldremit. Plus, hits at three other sites; one of them paypal. The next day, three more hits, same amounts. The third day, three more.

My credit card company caught the fraud and cancelled the cards. I do not know what other information they lifted off my computer.